Contact.
Email is the primary channel. Replies are issued during Australian business hours. For urgent harm-minimisation support contact Gambling Help Online on 1800 858 858 at any time.
Channels
- Support: support@marantellbet.com
- Complaints: complaints@marantellbet.com
- Privacy: privacy@marantellbet.com
- Accessibility: accessibility@marantellbet.com
- Integrity: integrity@marantellbet.com
Hours of operation
Email support is monitored Monday to Friday, 9:00 am to 5:00 pm (Melbourne / Victoria time, AEST/AEDT), excluding Victorian public holidays. For urgent harm-minimisation support outside these hours, contact Gambling Help Online (available 24/7).
Postal
MarantelliBet Partnership, 144 Hildebrand Road, COTTLES BRIDGE VIC 3099.
Regulator
Wagering activity is regulated by the Victorian Gambling and Casino Control Commission (VGCCC). Operator licence number VIC-BM-2022-0661.
Operated by MarantelliBet Partnership (ABN 98 032 757 426). Sports Bookmaker Licence VIC-BM-2022-0661 granted by the Victorian Gambling and Casino Control Commission. Registered office: 144 Hildebrand Road, COTTLES BRIDGE VIC 3099. Contact: support@marantellbet.com.